{"id":2617,"date":"2025-10-28T10:26:23","date_gmt":"2025-10-28T13:26:23","guid":{"rendered":"https:\/\/aehg-laplata.org.ar\/nueva\/?p=2617"},"modified":"2025-10-28T10:26:23","modified_gmt":"2025-10-28T13:26:23","slug":"aehg-la-plata-capacitacion-en-manejo-de-reservas-para-alojamientos-turisticos-y-gastronomicos-en-carmen-de-areco","status":"publish","type":"post","link":"https:\/\/aehg-laplata.org.ar\/nueva\/aehg-la-plata-capacitacion-en-manejo-de-reservas-para-alojamientos-turisticos-y-gastronomicos-en-carmen-de-areco\/","title":{"rendered":"AEHG La Plata: Capacitaci\u00f3n en \u201cManejo de Reservas para Alojamientos Tur\u00edsticos y Gastron\u00f3micos\u201d en Carmen de Areco"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h3 class=\"entry-title\">AEHG La Plata: Capacitaci\u00f3n en \u201cManejo de Reservas para Alojamientos Tur\u00edsticos y Gastron\u00f3micos\u201d en Carmen de Areco<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1457772902902{margin-top: -10px !important;}&#8221;][vc_column_text]La Asociaci\u00f3n Empresaria Hotelera, Gastron\u00f3mica y Pastelera de La Plata (AEHG La Plata), en conjunto con FEHGRA y la Municipalidad de Carmen de Areco, llev\u00f3 adelante el d\u00eda 27 de octubre una nueva capacitaci\u00f3n destinada a alojamientos tur\u00edsticos y gastron\u00f3micos de la localidad.[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column][vc_single_image image=&#8221;2618&#8243; img_size=&#8221;full&#8221; onclick=&#8221;link_image&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1457772902902{margin-top: -10px !important;}&#8221;][vc_column_text]La jornada se desarroll\u00f3 en el Centro Universitario de Carmen de Areco y cont\u00f3 con la participaci\u00f3n de 25 asistentes, quienes se capacitaron en herramientas clave para optimizar la gesti\u00f3n de reservas y mejorar la experiencia del cliente.<\/p>\n<p>La formaci\u00f3n estuvo a cargo del capacitador Sebasti\u00e1n Sanna, quien abord\u00f3 los siguientes contenidos:<\/p>\n<ul>\n<li>Concepto y funci\u00f3n de la reserva hotelera. Glosario b\u00e1sico.<\/li>\n<li>Relaci\u00f3n del \u00e1rea de reservas con otros departamentos.<\/li>\n<li>Tipos de reservas: Individuales, Grupales, Corporativas y OTAs.<\/li>\n<li>La reserva como primer momento de verdad: el paso a paso.<\/li>\n<li>Comunicaci\u00f3n efectiva y manejo de objeciones.<\/li>\n<li>T\u00e9cnicas de <em>upselling<\/em> y <em>cross-selling<\/em>.<\/li>\n<li>Gesti\u00f3n de quejas relacionadas con reservas.<\/li>\n<\/ul>\n<p>Durante el cierre de la capacitaci\u00f3n se realiz\u00f3 la entrega de certificados, con la presencia de Jenifer Mella, Directora de Turismo de Carmen de Areco, y por parte de la AEHG La Plata, Mar\u00eda Celeste Ortega, Secretaria de Presidencia, y Agustina D\u2019Angelo, Asistente de Presidencia.<\/p>\n<p>De esta manera, la AEHG La Plata contin\u00faa contribuyendo al fortalecimiento del turismo y la gastronom\u00eda bonaerense, generando espacios de encuentro y capacitaci\u00f3n que potencian la actividad local.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] AEHG La Plata: Capacitaci\u00f3n en \u201cManejo de Reservas para Alojamientos Tur\u00edsticos y Gastron\u00f3micos\u201d en Carmen de Areco [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1457772902902{margin-top:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2618,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.2.1 - 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