{"id":2245,"date":"2024-10-31T15:54:36","date_gmt":"2024-10-31T18:54:36","guid":{"rendered":"https:\/\/aehg-laplata.org.ar\/nueva\/?p=2245"},"modified":"2024-10-31T15:54:36","modified_gmt":"2024-10-31T18:54:36","slug":"aehg-la-plata-curso-de-atencion-al-cliente-y-manejo-de-quejas-en-las-flores","status":"publish","type":"post","link":"https:\/\/aehg-laplata.org.ar\/nueva\/aehg-la-plata-curso-de-atencion-al-cliente-y-manejo-de-quejas-en-las-flores\/","title":{"rendered":"AEHG La Plata: Curso de Atenci\u00f3n al Cliente y Manejo de Quejas en Las Flores"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h3 class=\"entry-title\">AEHG La Plata: Curso de Atenci\u00f3n al Cliente y Manejo de Quejas en Las Flores<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1457772902902{margin-top: -10px !important;}&#8221;][vc_column_text]AEHG La Plata y la Municipalidad de Las Flores organizaron el curso de Atenci\u00f3n al Cliente y Manejo de Quejas, los d\u00edas 30 y 31 de octubre.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;2246&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1457772902902{margin-top: -10px !important;}&#8221;][vc_column_text]La entrega de diplomas a los participantes estuvo encabezada por el intendente interino de Las Flores, Fabi\u00e1n Blanstein; acompa\u00f1ado por el secretario de Producci\u00f3n, Turismo y Ambiente, Cristian Chiodini.<\/p>\n<p>La iniciativa se enmarca en el acuerdo que se hab\u00eda firmado recientemente entre la Entidad y el Municipio para planificar acciones en conjunto.<\/p>\n<p>El curso cont\u00f3 con 35 inscriptos y estuvo a cargo de la capacitadora Gabriela Renter\u00eda. Los principales objetivos son que los participantes logren comprender la importancia del servicio de calidad y atenci\u00f3n al cliente y el manejo de conflictos para lograr la satisfacci\u00f3n del cliente y su fidelizaci\u00f3n; y conocer las distintas formas de abordar al cliente en el proceso de venta y tomar conciencia real y verdadera que no es s\u00f3lo la persona de contacto directo quien \u201cvende\u201d sino cada uno desde su puesto de trabajo.<\/p>\n<p>Asimismo, el contenido abarca temas como concepto de calidad, concepto de servicio; cualidades del personal de servicio para llegar a la calidad; la cortes\u00eda; atenci\u00f3n al cliente; y manejo correcto de las quejas.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] AEHG La Plata: Curso de Atenci\u00f3n al Cliente y Manejo de Quejas en Las Flores [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1457772902902{margin-top: -10px !important;}&#8221;][vc_column_text]AEHG&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2246,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.2.1 - 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